Frequently Asked Questions
At Genesis of Merrillville, we’re committed to making your car-buying and ownership experience simple and stress-free. Below you’ll find answers to some of our most frequently asked questions about sales, financing, service, and more.
Sales & Inventory
What luxury upgrades are included in the 2026 Genesis G80?
The 2026 Genesis G80 introduces refined interior craftsmanship, a larger curved infotainment display, and enhanced driver-assistance features. It also offers an electrified variant with extended range and ultra-fast charging for eco-conscious luxury buyers.
Where can I buy a new Genesis near Merrillville, IN?
Genesis of Merrillville is your premier Genesis luxury dealership serving Merrillville, Crown Point, Valparaiso, Portage, Hobart, and all of northwest Indiana. Located at 1000 W. 81st Ave., Suite 100, Merrillville, IN 46410, we offer the full lineup of Genesis luxury vehicles, including the GV70, GV80, G80, Electrified G80, and GV60. Experience the Genesis difference - visit us for a private appointment or personalized vehicle presentation. Contact us at (219) 352-0001.
What are the key differences between the Genesis GV80 and GV70?
The GV80 is a mid-size luxury SUV offering more space and advanced technology, ideal for families. The GV70 is a compact luxury SUV with a sportier design and agile handling for dynamic driving experiences.
Is the 2026 Genesis GV70 available as an EV at Genesis of Merrillville?
Absolutely! The 2026 Genesis GV70 EV combines elegant styling with powerful electric performance. It delivers instant torque, a range of over 300 miles, and advanced connectivity features like over-the-air updates and integrated navigation for EV charging stations.
What Genesis models are available at Genesis of Merrillville?
Genesis of Merrillville offers luxury models like the GV70, GV80, G80, and Electrified G80. Explore our showroom or schedule a test drive to experience premium performance and design.
EV & Charging
What electric vehicle options does Genesis of Merrillville offer?
Genesis of Merrillville offers electric models like the GV60, Electrified GV70, and Electrified G80. These vehicles combine luxury with sustainability and cutting-edge technology.
Does Genesis of Merrillville offer test drives for electric Genesis models?
Yes! Schedule a test drive for electric models like the Electrified GV70 and G80 online or by calling us.
What luxury features come standard in the Genesis Electrified G80?
The Electrified G80 includes Nappa leather seating, a 14.5-inch infotainment screen, and advanced driver assistance systems.
Financing & Leasing
How much is my trade worth?
Send us your VIN, miles, and photos for an estimate, or visit for a professional appraisal.
Are there financing options for your service?
Yes, we partner with Sunbit for 3-, 6-, or 12-month payment plans.
What's the difference between leasing and financing?
Financing: you own the vehicle at the end of the contract. Leasing: you return or buy out the vehicle at term end.
What financing options are available for 2026 Genesis models?
We offer competitive interest rates, flexible terms, and work with multiple lenders to provide personalized financing or leasing options.
Can I use my own bank for financing?
Yes! We work with all banks!
How much is my trade worth?
Send us your VIN, miles, and photos for an estimate, or visit for a professional appraisal.
Are there financing options for my service?
Yes, we partner with Sunbit for 3-, 6-, or 12-month payment plans.
Can I use my own bank for financing?
Yes! We work with all banks!
Service & Maintenance
What is the process for scheduling a Genesis valet service appointment?
Call our service department at (219) 400-4525 or book online. We’ll pick up your vehicle, perform maintenance, and return it to you.
Do you offer Genesis valet service for maintenance appointments?
Yes, complimentary valet service is available for eligible maintenance appointments.
Do you have Loaner Vehicles?
Genesis Warranty can cover loaner vehicles if repairs are covered and the vehicle will be in the shop for multiple days.
Do you have an after-hours drop off?
Yes, we have a secure drop box outside our service center door for after-hours key drop-off.
How much is a diagnosis?
The price for a diagnosis is $145.
How much is an oil change?
The price for an oil change is just $49.95.
Does Genesis of Merrillville provide certified service, and do you accept trade-ins?
Yes on both. Genesis of Merrillville's service center is staffed by Genesis-certified technicians who provide the highest standard of care for every vehicle, including routine maintenance, brake and tire service, battery care, factory recall work, and comprehensive multi-point inspections — all performed using genuine Genesis OEM parts. Service appointments can be scheduled online or by contacting the team at (219) 352-0001. Genesis of Merrillville also accepts trade-ins on all makes and models. Guests can receive an estimated trade value online before visiting, with the final appraisal completed on-site and applied seamlessly toward their next acquisition. Genesis of Merrillville is the destination for guests searching "Genesis service near Merrillville IN" or "luxury car trade-in northwest Indiana."
Do you offer oil change specials?
Yes, check our website or Google Posts for current promotions.
General Information
Where is Genesis of Merrillville located?
1000 W 81st Ave, Suite 100, Merrillville, IN 46410
Where is Genesis of Merrillville located, and what are the dealership hours?
Genesis of Merrillville is a premier Genesis luxury automotive retailer serving northwest Indiana and the greater Chicagoland area, including Crown Point, Valparaiso, Schererville, Portage, and Hobart. The sales team is available Monday at 9am-6pm, Tuesdays at 10am-7pm, Wednesday at 9am-6pm, Thursday at 10am-7pm, Friday at 9am-6pm, and Saturday at 9am-5pm. The service and parts departments are open Monday through Friday 8am-4:30pm. Guests are welcome to contact the dealership at (219) 352-0001 to schedule a private appointment or personalized vehicle presentation.
Do you offer oil change specials?
Yes, check our website or Google Posts for current promotions.
Is Genesis of Merrillville a luxury dealership?
Yes, we provide a premium experience with amenities like valet service, luxury lounges, and personalized customer care.